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Skype for Business End Date

Microsoft announced this week that Skype for Business Online will be retired on July 31, 2021, and after that date the service won’t be accessible. Starting September 1, 2019, Microsoft will on-board all new Office 365 customers directly to Teams for chat, meetings, and calling.

Microsoft Teams was launched in 2017 and combines chat, video, calling, and document collaboration all into a single app enabling an entire new way of working. If you haven’t started already, you need to start your move to Microsoft Teams ASAP.

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Collaboration in Microsoft Teams


Microsoft Teams is a collaboration app available to Office 365 users that can be run as a desktop or browser-based application. Each Microsoft Team that is created gets its own Office 365 Group, which features a shared Outlook calendar, a SharePoint Online team site, and a Planner board that can be used for managing tasks. 

Additional Features

  • Simple to use and fully-searchable chat, for both one-on-one and group conversations
  • Channels that allow users to categorize and organize content
  • Voice, video and screen sharing capabilities to hold virtual meetings
  • Connectors that allow users to bring in all your important data
  • Bots that can boost the performance of Teams through AI


Microsoft Teams makes all your Office 365 productivity tools available in one hub, all without leaving its interface.

And the best part? Teams is ready and waiting to be launched for any O365 organization, because it requires little to no administrative or technical setup. With just a bit of planning and governance you can place the power of Teams in the hands of your users to drive adoption and boost overall collaboration across your company.

How Does Teams Fit in with Other Office 365 Products?

Teams takes the best features of the O365 platform and puts them into one easy-to-use interface. In order to make everything click, it stores data in Exchange, Stream, Groups, SharePoint, and OneDrive for Business.

For example, SharePoint serves as the data storage location for Teams files and lists. Upon the creation of a Team, a Unified Group and SharePoint site are created. The group is email enabled and allows users to email the group.

By default, this group isn’t visible within the global address list. Similarly, one-on-one chat is stored in a hidden folder within the user’s Inbox, which isn’t available to the user directly from their inbox. But just in case, the location is accessible via eDiscovery, Data Loss Prevention, and Retention labels from the Office 365 Admin center.

What to Watch Out For?

Governance, governance, governance! While organizations will find it remarkably easy to roll out Teams from a technical and administrative perspective, keeping up with such a rapid change can be daunting. Simply turning on Teams is not going to help your users understand “what to use when?”

Failing to provide uniform guidance across your organization can lead to a “Wild Wild West” scenario with Teams and Channels popping up seemingly at random. You need to look at Teams as one part of a robust collaboration ecosystem that is designed from the ground up to help your users communicate effectively and efficiently.

Don’t wait for July 2021 to give your organization the collaboration it needs. Start thinking about how you are going to make the transition from Skype to Teams now.

Total Solutions uses emergent design and agile collaboration to help organizations like yours drive adoption, optimize, and innovate.

Want to increase the likelihood of success for your Teams roll-out by 300%?

Call or email us today!