Meet the Team
Bill Fleszar
Matthew Fleszar
CEO
Matt is our top executive who sets the tone for Total Solutions’ vision, mission, and culture. He joined Total Solutions in 2012 and was hired as CEO in 2013. His current role focuses on ideating on how Total Solutions can better achieve excellence, and mentoring the managers to try and help them be better versions of themselves.
Education: B.A. in International Relations & Political Economy from James Madison College at Michigan State. JD from the University of Michigan
Hobbies and Loves: Working on renovations to his 150-year-old home in historic Detroit
Fun Fact: Matt’s life dream is to summit one of earth’s 8,000m peaks
Michael Aughton
Matt Brown
Kristen Chu
Senior Associate Project Manager
Kristen (KC) joined Total Solutions in 2021 as a Challenge Detroit Fellow, and has since transitioned into a full-time role as a Project Manager. Kristen supports the Client Success team to oversee client projects and ensure client satisfaction.
Education: KC has a B.A. in Global Studies and Political Science from the University of Illinois at Urbana-Champaign
Hobbies: Travelling, spending time with friends and family, and shopping
Scott Darel
Design Director
Scott joined Total Solutions in 2013, and is currently the Team Lead for Design. He focuses on empowering clients, the organization, and our teams by engaging stakeholders to effectively define, scope, and create digital application experiences and data management strategies.
Education: B.B.A. in Computer Information Systems from Eastern Michigan University
Hobbies: Reading, biking, traveling, hiking, and gaming
Patrick Drews
Microsoft 365 Director
Patrick is the Director and Senior Systems Engineer/Architect for the Microsoft 365 stack and on-premise Microsoft technologies. He helps clients with workplace modernization, remote workplace adoption, and securing corporate assets and information.
Education: BA in Management/Organizational Leadership from Saint John’s University (MN). Notable certifications include: Microsoft 365 Certified Enterprise Administrator Expert, Microsoft Certified: Security Operations Analyst Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Service Adoption Specialist.
Hobbies: DIY home remodeling, NHRA Drag Racing, and is a big animal rescue advocate. He also lightly dabbles in freelance web development and graphic design from time to time.
Oona Evans
Drew Fitzpatrick
Nick Freling
Client Success Executive
Nick joined Total Solutions in 2011 initially on the Sales team. Since then, Nick has played many roles across the organization but found his current home as CSE where he has the opportunity to interact with and support many customers on a daily basis. Nick also sits on the leadership team where he brings a financial background, industry expertise, and insights from his customers to provide input for Total Solutions’ strategic decision-making process.
Education: B.A.in Finance and International Relations from Michigan State University
Hobbies: Winter skiing, craft cocktails, traveling, hiking, live music, and taking his dog, Gunther, for walks
Fun Fact: Nick completed the M22 challenge in 2022
Bryan Giczewski
Account Executive
Bryan joined Total Solutions in 2017 and serves as an Account Executive at Total Solutions. Bryan’s day-today involves introducing new clients to the TSI team, and building trusting relationships with them to understand who they are and how we can best assist their team. In addition, he works with TSI’s marketing team to deliver informative content for the M365 community.
Education: Bryan has a B.B.A. with a focus in Marketing
Hobbies: Collecting vinyl records and going on road trips with his partner. Is a part-time musician who plays guitar/sings in bands
Fun Fact: Bryan has a corgi named Loni!
Derek Knauss
Design - Solution Owner
Derek joined Total Solutions in 2017, and currently works as a Solutions Owner on the Design Team. In this role, Derek assists the Sales Team in creating sales paperwork, creating and maintaining backlogs, and designing and capturing clients ideas to turn into solutions.
Education: Derek has a B.A. in Business Administration
Hobbies: Golfing, playing with his pup, and exploring new cities
John Martinez
Sales Director
John joined Total Solutions as an Account Executive in April of 2017, and now oversees the Business Development and Marketing Teams. He enjoys growing relationships with clients and helping businesses solve human centered problems with technology solutions. John will never miss a chance to tell you it’s the “best day of his life”.
Education: John is a graduate of Michigan State University, where he was also a member and Captain of the MSU Baseball team.
Hobbies: In his spare time he enjoys spending time with his family, fishing, camping, gardening, and golfing.
Kendall Mitchell
Tyler Parker
Power Platform - Associate Tech Architect
Tyler joined Total Solutions in 2021, where he is currently an Associate Power Platform Developer. In this role, he meets with clients to understand their needs, and creates solutions within the Power Platform to streamline business processes.
Education: Tyler has a B.S. in Computer Information Systems
Hobbies: Hiking, working out, and playing video games
Adam Pruim
Power Platform Director
Adam Joined Total Solutions in 2017, and currently heads the Power Platform Team as Senior Power Platform Developer. Adam works with the team to ensure that the development of Power Platform solutions is smooth, and participates in the Design and Development of solutions with coworkers and clients. Additionally, he supports a number of clients SharePoint environments and Power Platform processes.
Education: Adam has a B.S. in Computer Science from Michigan State University
Hobbies: Building computers for his friends and family, playing videogames, traveling, camping, and reading
Fun Fact: When he was 7, Adam also got stranded in the Carribean
Felicia Quail
Administrator
Felicia joined Total Solutions in 2020, and currently serves as an HR administrator for Total Solutions. She runs the day-to-day office backend operations that keep TSI up and running, such as overseeing employee paperwork, engagement, and crafting policies that promote a positive remote workplace.
Hobbies: Felicia is a wellness coach, the VP of iCARE Fighting Hunger Foundation non-profit based in Detroit, energy worker and spiritual coach, yoga teacher, and a full-time massage therapy student
Fun Fact: Felicia and her husband have six crazy cats who they adore!
Michael Quail
Kristen Rogge
Client Success Executive
Kristen joined Total Solutions in 2014, and is currently a Customer Success Executive (CSE). She is primarily responsible for overseeing projects and ensuring success by leading, managing, and tracking team progress on projects. As the point-of-contact for her clients, she also works to ensure customer satisfaction and create long-lasting relationships between our clients and TSI.
Education: Kristen has a B.A. in Interdisciplinary Studies in Social Science with a concentration in Health and Society from Michigan State University
Hobbies: Spending time with friends, family, and her dog, Bodee, and visiting up north Michigan
Fun fact: Kristen has never broken a bone!
Jessica Royalty
Client Success Executive
Jessica joined Total Solutions in 2009, and is currently a Customer Success Executive (CSE). Jess focuses on creating lasting partnerships with our clients by understanding their stakeholders needs, delivering solutions that exceed their expectations, and driving adoption to ensure value and ongoing satisfaction. In her day-to-day, she is also responsible for Sales, Management and Finance responsibility for a set of install-base clients.
Education: Jessica has a B.A. in Advertising from Michigan State University
Hobbies: Bowling, playing tennis, euchre, decorating, and travelling
Fun fact: Jess has been skydiving and swimming with sharks!
Kyle Schroeder
